The Ottawa Paw Pantry asks that the following guidelines are read and agreed to in order for a household to receive assistance. These guidelines are set up so that we may help as many people as possible. If you have any questions or concerns, please email us at email@example.com
One applicant per household.
We offer temporary assistance for feeding your existing pets. We are not to be used as a permanent source of pet food, and you are not to bring new pets into your home while you are receiving assistance from the Pantry. If you do, we will not provide food for the new pets, and we reserve the right to terminate your assistance from the Pantry. We are here to help you keep your pets, NOT ADD NEW ONES.
We are a private organization and receive NO public or government funding of any kind. We reserve the right to refuse anyone under any circumstance, such as someone who we believe is abusing our program, or someone who breeds their pets, regardless of whether for profit. If your pets are not spayed/neutered, you must get them spayed/neutered in order to continue to receive assistance from the Ottawa Paw Pantry. There are low-cost and sometimes free spay/neuter programs. Ask us for help in identifying those programs.
We ask for personal information when you apply, but do not share your information with anyone and all information is kept strictly confidential.
We consider special requests for certain formulas or flavors of dog and cat food (i.e., Senior, Indoor, etc), but are only able to give what we have at the time the request is made. Please be respectful and understanding that we are a donation-based program, not a store.
All approved recipients must come IN-PERSON to our distribution site in order to receive pet food.
We accept donations of all kinds of pet food. By accepting food and/or services from the Pantry, the recipient, all household members, their friends and family agree not to hold the Pantry, its staff, volunteers, and benefactors legally liable in the unfortunate event the recipient’s pet(s) becomes ill or the food upsets the pet’s stomach.
When you receive pet food from the Ottawa Paw Pantry, you are aware of the potential risks involved with feeding your pet(s) a new food, since it’s unlikely the pet food received is your pet’s usual brand(s).
If your normal income is above the federal poverty line, we can still consider your case if you can you prove temporary, financial hardship with appropriate documentation, such as recent job loss, major illness in the family, unexpected major bills.
If you are in this situation and can prove it, we will consider these situations on a case-by-case basis. Be prepared to explain your situation and understand we may require additional documentation to support your situation.