Help for Individuals 2017-07-22T20:55:27+00:00

Get Support When You Need It

The Ottawa Paw Pantry has a food distribution day every month. We distribute cat food, dog food, and cat litter (when possible). You will be required to complete an application and bring Photo ID on distribution days. Please read our Eligibility Guidelines below thoroughly to make sure that you qualify for pet food assistance. 

PLEASE NOTE: We are currently experiencing higher than normal application volume, and currently have a waitlist. Please be patient with us, our team will attend to your request as soon as possible. We are 100% volunteer run organization that relies solely on donations, and as a result, we have had to cut our crisis support program. We are working tirelessly to get you and your pet support as quickly as possible.

Program Eligibility

The Ottawa Paw Pantry asks that the following guidelines are read and agreed to in order for a household to receive assistance. These guidelines are set up so that we may help as many people as possible. If you have any questions or concerns, please email us at program@ottawapawpantry.ca

  • One applicant per household.
  • We offer temporary assistance for feeding your existing pets. We are not to be used as a permanent source of pet food, and you are not to bring new pets into your home while you are receiving assistance from the Pantry. If you do, we will not provide food for the new pets, and we reserve the right to terminate your assistance from the Pantry. We are here to help you keep your pets, NOT ADD NEW ONES.
  • We are a private organization and receive NO public or government funding of any kind. We reserve the right to refuse anyone under any circumstance, such as someone who we believe is abusing our program, or someone who breeds their pets, regardless of whether for profit. If your pets are not spayed/neutered, you must get them spayed/neutered in order to continue to receive assistance from the Ottawa Paw Pantry. There are low-cost and sometimes free spay/neuter programs. Ask us for help in identifying those programs.
  • We ask for personal information when you apply, but do not share your information with anyone and all information is kept strictly confidential.
  • We consider special requests for certain formulas or flavors of dog and cat food (i.e., Senior, Indoor, etc), but are only able to give what we have at the time the request is made. Please be respectful and understanding that we are a donation-based program, not a store.
  • All approved recipients must come IN-PERSON to our distribution site in order to receive pet food.
  • We accept donations of all kinds of pet food. By accepting food and/or services from the Pantry, the recipient, all household members, their friends and family agree not to hold the Pantry, its staff, volunteers, and benefactors legally liable in the unfortunate event the recipient’s pet(s) becomes ill or the food upsets the pet’s stomach.
  • When you receive pet food from the Ottawa Paw Pantry, you are aware of the potential risks involved with feeding your pet(s) a new food, since it’s unlikely the pet food received is your pet’s usual brand(s).

Special Circumstances 

If your normal income is above the federal poverty line, we can still consider your case if you can you prove temporary, financial hardship with appropriate documentation, such as recent job loss, major illness in the family, unexpected major bills.

If you are in this situation and can prove it, we will consider these situations on a case-by-case basis. Be prepared to explain your situation and understand we may require additional documentation to support your situation.

Apply Today


Hi, everyone! My name is Olivia, I’m a Beagle who lives in Ottawa with my mommy and my best friends. There’s Cosmo, my best friend Diablo the cat, and those other two pesky cats who are mean to me sometimes. I’m writing to you to share my story, and to thank you for all your support.

My mommy tries really hard to take care of us the best way she can. I know she loves us a lot. Sometimes she gets sad—I heard someone whisper once she is depressed. My mommy is unable to work because she doesn’t always feel very well. Sometimes I hear her cry, so I always snuggle up to her to make sure she’s okay.

Before Ottawa Paw pantry helped us, my bowl would be empty sometimes so mommy would give me and my furry family her own dinner so we wouldn’t go hungry. It would taste really good… until I got a tummy ache… but I’d never let mommy know! We all know she was just trying her best to make sure our bellies were full.

A few months ago mommy came home with a cart full of food and treats just for me and Cosmo and the cats! She told me some really nice people from Ottawa Paw Pantry are going to make sure we have food! Now mommy doesn’t need to give us her dinner, so we sit and eat dinner together. (She thinks I’m getting a little chunky—maybe it’s that big bag of dog treats from Ottawa Paw Pantry she thinks she’s hidden… but I’ve found them!)

Thank you for filling our bellies, Ottawa Paw Pantry. We feel a lot better now!

Thankfully full,
Olivia the Beagle & family

Olivia the Beagle